Privacy Policy
Last updated: September 2025
This Privacy Policy explains how Foggy Fixer (“we,” “us,” or “our”) collects, uses, and shares information when you visit foggyfixer.com or use our services. By using our site or services, you agree to this Policy and our Terms of Service.
1) Information We Collect
Information you provide
- Contact form data: name, email, phone, message content, and any details you choose to include (e.g., vehicle make/model/year, ZIP).
- Communications: emails or other messages you send to us.
Information collected automatically
- Device & usage data: IP address, browser type, pages visited, timestamps. This may be collected via server logs and/or analytics tools.
- Cookies and similar technologies used for basic site functionality and performance. See our Cookie Notice for details and controls.
Information from service providers
We may receive limited information from vendors that support our site or communications (e.g., email/hosting providers, analytics, or form processors).
2) How We Use Information
- Provide services: respond to inquiries, schedule appointments, and deliver mobile headlight restoration.
- Operate & improve our site: troubleshoot, protect against fraud/abuse, and enhance user experience.
- Communications: send confirmations, respond to questions, and provide updates related to your inquiry or our services.
- Marketing: send you promotional offers or affiliate recommendations if you opted in.
- Legal & compliance: satisfy applicable laws, regulations, and lawful requests.
3) Sharing & Disclosures
We share personal information only as needed and as described below:
- Service providers: vendors who host our website, store email, process forms, or provide analytics—bound by confidentiality and used only to perform services for us.
- Legal requirements: to comply with law, enforce our Terms, or protect rights, property, safety, or security.
- Business transfers: if we sell or transfer some or all of our business, assets, or the website (including customer lists such as email addresses), personal information may be among the assets transferred. We will require the buyer to honor this Privacy Policy or provide notice of material changes.
Email list sales or rentals: We do not currently sell or rent your personal information for monetary gain. If we ever consider doing so in the future, we will update this Privacy Policy and provide legally required opt-out rights under California and other applicable laws.
4) Cookies, Tracking & Affiliate Links
We use cookies for core site functionality and to understand site performance. Some blog posts may include affiliate links to third-party products; if you click a link, that website may set its own cookies. We are not responsible for third-party privacy practices. See our Cookie Notice for more information and controls.
5) Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. For example, contact inquiries are typically retained up to 24 months unless you request earlier deletion, subject to legal holds.
6) Your Privacy Rights
California (CPRA)
California residents have the right to:
- Know/Access the categories and specific pieces of personal information we collected.
- Delete personal information, subject to exceptions (e.g., legal obligations, security incidents).
- Correct inaccurate personal information.
- Opt out of sale or sharing of personal information. If we begin selling or sharing, we will provide a clear opt-out mechanism.
- Limit use of sensitive personal information (we do not collect sensitive categories in the ordinary course).
- Non-discrimination for exercising your rights.
EU/UK (GDPR) – if applicable
If you are in the EEA/UK, you may have rights to access, correct, delete, restrict, or object to processing, and data portability. Our legal bases may include consent, contract performance, legal obligation, and legitimate interests.
How to exercise your rights
Submit a request by emailing info@foggyfixer.com with the subject “Privacy Request.” We will verify your identity and respond within the timeframes required by law (e.g., 45 days for CPRA, extendable when permitted). Authorized agents may submit on your behalf with proof of authorization and identity verification.
7) Do Not Track
Some browsers send “Do Not Track” signals. There is no industry standard for DNT response; we currently do not respond to DNT signals. You can manage cookies via your browser and our Cookie Notice.
8) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to remove it.
9) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10) International Transfers
If you access the site from outside the United States, your information may be processed in the U.S. By using the site, you consent to the transfer and processing of your information in the U.S. and other countries with different data protection laws.
11) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date above indicates the most recent changes. Material changes will be posted on this page.
12) Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@foggyfixer.com.